Dell XPS M1330, are you joking?

Today I took a look at the Order Status page for my Dell XPS M1330:

consegna_09.png

Guys, are you joking? Three months to ship a notebook that I have already paid?

Sr. VP Alex Gruzen wrote some days ago:

When you order a system, the estimated ship date factors in our best currently available information, including the number of orders in front of you and the availability of parts. It should not change unless something impacts one of these factors. If that happens, we will contact you.

Unfortunately no mails and no phone calls from Dell to explain what’s going on with my notebook: maybe Italian customers are not so important for Dell.

I’m really trying to find a good reason not to delete my order and ask my money back.

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3 Comments so far »

  1. Andrew Hill said

    am August 9 2007 @ 1:17 pm

    I ordered my XPS M1330 around the same time you did and I just received mine yesterday. Good Luck!

    Check out the history of my XPM M1330: http://drewh70.wordpress.com/tag/technology/dell/xps-m1330/

  2. Yet Another Tech Blog » Does Dell read blogs? said

    am August 15 2007 @ 1:54 am

    [...] waiting an Inspiron 1720: first ESD on middle July, moved to August and then to September. Sound familiar, doesn’t [...]

  3. Yet Another Tech Blog » Goodbye XPS M1330 said

    am September 1 2007 @ 12:45 am

    [...] post will be the last update about my order of a Dell XPS M1330: last week I spoke with my assigned sales person and found that she had no ideas about the real [...]

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